Where do you ship in the UAE?
We ship across the UAE – be it in Dubai, Abu Dhabi, Sharjah, Al Ain, Ajman, Fujairah, Ras Al Khaimah or Umm Al Quwain.
What type of shipping services do you offer?
We currently offer Standard delivery service which will take 1-2 business days.
Can I get free delivery for my order?
Delivery is FREE for orders over AED 100. Otherwise, you will be charged AED 15 for delivery.
How will I know when my order is on its way to me?
We will send you an email when your order has been shipped. We will also give you a call to arrange the most suitable time to deliver your order.
Can I change my shipping address after placing an order?
Yes, you can. Just give us a call at 800-WATSONS (800-9287667) and provide the new shipping address you would like us to ship to.
Do I have to present anything at the time of shipping?
We might ask for a valid ID so please be ready to present either your Emirates ID, passport or driving license.
Can someone else receive my order on my behalf?
Definitely! He or she will only need to present either their Emirates ID, passport or driving license.