Need help?
We’ve listed down some frequently asked questions to help you with your shopping experience. Select the topic that’s most relevant to your query.
Most popular questions
How do I register an account?
Registering a Watsons account is so easy! Simply provide your details on our Register/Log in page. Click Continue and we'll send your login code to your account.
What payment methods can I use?
There are a number of payment methods to choose from including credit/debit cards, Apple Pay, Tamara, Tabby and COD. You can also opt to pay by Cash on Delivery, which is a service that is completely free.
Where do we ship in UAE?
we ship across uae and express delivery is only in Dubai.
What is Click & Collect?
Click & Collect is a free service that allows you to shop on our website and then conveniently collect your order from our DFC store.
How long do I have to return a product?
From the time of shipping or collection, you will have 30 days to return your purchase, as long as it meets our return policy.