What payment methods can I use?

There are a number of payment methods to choose from including Visa, Mastercard, Amex and Apple Pay. You can also opt to pay by Cash on Delivery, which is a service that is completely free.

Are your prices inclusive of VAT?

Yes. All prices on our website are in local currency (AED) and already include VAT.

My order has just been canceled because there’s a problem with it. What happened?

We’re sorry this happened, but your order was canceled because we couldn’t process your payment details. If you’d like to place a new order, please make sure to check the following details first to ensure your order goes through:

  • The card details saved in your account must have the correct information — this could involve anything from the expiry date to your name

  • Make sure you’ve entered the right security code — that’s the 3- or 4-digit number at the back of your card