Nexxus
Nexxus Keraphix Damage Healing Shampoo 400ml
Nexxus Keraphix Damage Healing Shampoo 400ml
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FAQs
FAQs
Q: How do I get the best results from this shampoo — how long should I leave it in before rinsing?
A: Salon-crafted with our exclusive PROTEINFUSION blend with Keratin Protein and Black Rice, Keraphix Shampoo acts as the first step of the treatment process, gently cleansing your severely damaged hair, priming it for continued treatment. Step 1:Apply Keraphix Shampoo to wet hair and experience the rich foamy lather. Rinse thoroughly. Step 2:Follow with Keraphix Conditioner or Keraphix Masque for Severely Damaged Hair to help heal signs of damage. Step 3:Once a week, follow with the Keraphix Reconstructing Treatment for a complete hair treatment for healthy-looking, soft and smooth hair.
Q: Is this shampoo designed specifically for dry, damaged, or over-processed hair?
A: Suitable for regular use across most hair types. For colour-treated hair, it is generally safe — but always check the label for specific guidance on your hair type.
Q: How does this repair damaged hair — will it reduce breakage and improve elasticity?
A: NEXXUS Keraphix Shampoo for Damaged Hair comes with Keratin Protein and Black Rice to heal visible signs of severe hair damage.
Q: How many washes before I notice a real difference in my hair's texture and health?
A: Most users notice shinier, smoother hair after the first few washes. For deeper improvements in hair strength or scalp health, consistent use over 4–6 weeks is recommended.
Q: How should I store this to keep it fresh and effective for as long as possible?
A: Store in a cool, dry place away from direct sunlight and heat, with the packaging tightly closed after each use. Check the label for the recommended use-by period after opening.
Q: Will this fade my hair colour or is it genuinely safe for colour-treated or highlighted hair?
A: This product is generally safe for colour-treated hair. For best colour protection, avoid over-washing and follow with a colour-safe conditioner.
Returns & refunds
Returns & refunds
All products for return must comply with the following terms & conditions:
- Product(s) must be in its original, unused purchase condition
- Packaging of each product must be unopened and not defaced in any manner
- Product(s) must be accompanied by a proof of purchase such as a receipt or tax invoice
- All paperwork, parts and accessories that was delivered with the product(s) must also be returned
- If the product(s) was purchased as part of a set, pack or bundle, all other product(s) in the set, pack or bundle must also be returned
For more information please refer to our full policy document: Return & Refund Page
